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Our Newsletter


Shipping, Refund And Return Policy

All products listed as “in stock” are ready to be shipped within 3-4 working days. Exceptions to this are pre-orders and possible, but unlikely, errors in stock numbers.

We ship globally , just go to the checkout and see if you can checkout. If not just let us know and we will quote you a price as we are able to ship to any country in the world.

Estimate Shipping times

Worldwide Express with door to door delivery service (3-4 business days)

Courier option:

- DHL
- UPS

RC Optimus offers several discounted international shipping options.

Refund policy

We accept returns of new, unused merchandise within 14 days from the delivery. Please contact us to receive return information. The customer is responsible for any return costs unless otherwise agreed to with our customer service. We try to return the money with the same payment method that was used to pay for the order.

After we receive the merchandise and verify its re-sellable condition, we will refund the money. Depending on the item this will take 1-3 days after we have received the item. If there is a delay we will contact you.

Note! Every return made without notice via email will be charged with handling fee. Handling fee will be reduced from the total refund.

Damaged Shipment

In the rare occurrence that the shipment has been damaged, please take pictures and send those to our customer service immediately and we will make sure we get you sorted and back to enjoying your hobby. Also notify the courier bringing you the shipment that it has been damaged.

Error in the shipment

We ship a lot of orders each day and rarely there are errors. We do however try to minimize the effect on the customer. Please contact us immediately if we have made an error and we will make it right.

Address for returns

Always contact us before returning any product, we can not take responsibility for shipments that are sent without prior notice. Its very important that we can tell you how to mark the parcel so it will be processed in a timely fashion.